afc444's Privacy Policy
afc444 takes the security of your personal information very seriously. Read this policy to understand how your information is kept safe.
Introduction
afc444 ("we", "us", or "the platform") is a trusted online casino and sports betting platform in Bangladesh. When you register on our website afc444.cam, use our services, or contact us, we collect certain personal information.
This privacy policy makes clear what information we collect, how it is used, when it may be shared with third parties, and what rights you have over your information. By reading this policy you will be fully informed about how afc444 processes data.
By using our services you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
1. What Information We Collect
afc444 collects the following types of information:
1.1 Information You Provide Directly
When you register on our platform or create an account, you are asked to provide the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 or above are approved for an account)
- Email address
- Mobile number
- Residential address
- National ID or passport details (for identity verification purposes)
- Payment information (bKash, Nagad, Rocket, or bank account details)
1.2 Automatically Collected Information
When you visit our website, the following information is collected automatically:
- IP address and device type
- Browser type and version
- List of pages visited and time spent
- Cookie and session data
- Application logs and usage patterns
- Transaction history and gaming activity
1.3 Information Received from Third Parties
Where necessary, for identity verification or fraud prevention purposes, we may also collect verifiable information from trusted third-party sources.
2. Purpose of Using Information
afc444 uses collected information only for specific and lawful purposes:
- Account management: To create, maintain, and secure your account.
- Identity verification: To complete age verification (21+) and the KYC (Know Your Customer) process.
- Payment processing: To carry out secure transactions via bKash, Nagad, Rocket, and bank transfer.
- Customer service: To resolve your enquiries, complaints, or issues.
- Security and fraud prevention: To detect and prevent unauthorised access, money laundering, and fraudulent activity.
- Responsible gaming: To monitor your gaming behaviour and identify and support potential addiction risks.
- Service improvement: To analyse user behaviour and further improve the experience on our platform.
- Legal compliance: To remain in line with applicable laws and regulations.
3. Cookie Policy
The afc444 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
3.1 Types of Cookies We Use
- Essential cookies: These are necessary to maintain basic website functionality (such as login sessions) and cannot be disabled.
- Functionality cookies: These cookies are used to remember your preferences and settings.
- Analytics cookies: Used to collect anonymous statistics in order to understand website usage patterns.
- Security cookies: Used to detect fraudulent activity and ensure the security of your account.
3.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some important website features from working properly.
4. Information Sharing and Disclosure
afc444 does not sell or lease your personal information. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Trusted third parties who assist in delivering our services (such as payment processors, identity verification service providers, and technology support providers) may receive information to the extent necessary. They are bound by agreements consistent with our privacy standards.
4.2 Legal Requirements
We may be required to disclose information if compelled to do so by a court order, a lawful request from a law enforcement agency, or any other legal obligation.
4.3 Fraud Prevention
Information may be shared with regulatory authorities where required for the investigation of money laundering, fraud, or other criminal activity.
4.4 With Your Consent
Before sharing your information for any purpose other than those stated above, we will obtain your explicit consent.
5. Data Protection and Security
afc444 applies industry-standard security measures to protect your information:
- SSL encryption: All our data transmissions are protected by 256-bit SSL/TLS encryption.
- Secure servers: Your information is stored on safe, protected servers.
- Access controls: Only authorised staff may access your information, and only for specific reasons.
- Regular security reviews: Our systems undergo regular security testing.
- Two-factor authentication: An additional layer of security is applied when accessing your account.
Even so, no digital system is completely impenetrable. We are committed to the highest level of protection, but please be aware of the inherent risks involved in transferring information over the internet.
6. Data Retention Period
afc444 retains your personal information for as long as necessary:
- Active accounts: Information is retained for the entire duration that your account remains active.
- Closed accounts: Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements.
- Transaction records: Financial transaction records are retained for the long term as required by law.
- Security logs: Log data is kept for a limited period for the purpose of fraud detection.
Once the need for retention has ended, information is securely deleted or anonymised.
7. Your Rights
As a user of the afc444 platform, you have the following rights:
- Right of access: The right to know what information we hold about you and to receive a copy.
- Right to rectification: The right to request correction of any inaccuracies in your stored information.
- Right to erasure: The right to request deletion of your information in certain circumstances. However, some information may need to be retained due to legal obligations.
- Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to data portability: The right to receive a copy of your information in a machine-readable format.
- Right to object: The right to object to the use of your information for specific purposes.
- Right to withdraw consent: You may withdraw any consent previously given at any time.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time.
8. Protection of Minors
afc444 strictly provides services only to users aged 21 or above. We do not knowingly collect information from any minor.
Completion of the age verification process at the time of registration is mandatory. If we become aware for any reason that a minor has created an account, that account will be closed immediately and the associated information will be securely deleted.
9. Changes to the Policy
afc444 may update this privacy policy from time to time. If any significant changes are made, we will:
- Publish a notice on the website.
- Send a notification to your registered email address.
- Update the "Last Updated" date at the top of the policy.
If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
10. Third-Party Links
Our platform may contain links to third-party websites. These external sites are governed by their own privacy policies, over which afc444 has no control. We are not responsible for information provided on third-party sites. We recommend reviewing the privacy policy of any external site before clicking its link.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support available
- Response Time: We aim to respond within a reasonable time on all working days.
For more information, please read our Terms and Conditions, Responsible Gaming and FAQ pages.